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Frequently Asked Questions
Flights, hotels, cruises, packages, insurance, and 24/7 U.S.-based support.
Nope we keep it simple and transparent.
Yes, depending on the fare or hotel policy. We'll help you out.
100% we’re here 24/7, including holidays.
Yes. Our team is entirely U.S.-based for faster, timezone-matched help.
Absolutely no bots, just real humans.
Yes, we specialize in urgent and red-eye bookings.
Yes optional insurance is available with most bookings.
All major credit/debit cards, PayPal, and more.
Via email, immediately after confirmation.
Yes, for families, weddings, and business events.
Yes hotel-only bookings are available.
Contact us and we’ll walk you through rebooking options.
Yes flights, hotels, and packages to over 120 countries.
We offer guidance but do not process visas directly.
Yes perfect for long-haul or flexible trips.
We assist with rebooking or refunds based on airline policy.
We're launching a loyalty program soon. Stay tuned!
Yes just enter their details during checkout.
Call, email, or chat 24/7. All info is on our Contact page.
Yes! Cruise-only or bundled packages available.
Yes encrypted and PCI-compliant for all payments.
Yes, via email and SMS (if opted in).
Some partners offer them ask us before booking.
Yes add it during checkout or call us later.
Details are shown before you book, and in your confirmation email.
Yes, if the hotel's policy allows it just contact us.
Absolutely let us know and we’ll flag it with the provider.
Refunds depend on fare rules we’ll guide you through it.
Coming soon! You’ll be able to manage bookings on the go.
Helping America book smarter, safer, and stress-free, one reservation at a time.
Expert support when you need it, real people behind every click.